Handling MailingStreet

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Revision as of 15:36, 14 February 2019 by Danatengaging (Talk | contribs) (Create a Workflow to separate MailingStreet into Address 1 and Address 2)

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Below is an example how Address 1 and Address 2 can be used in combination with the MailingStreet field, on the Contact object.

Note that two process flows are required.

  • The first is to combine Address 1 and 2, into one field on the Engaging Networks Import Record, in order to populate MailingStreet on processing.
  • The second is to separate MailingStreet, into two fields on the Contact object, in order for this data to be pushed correctly to Engaging Networks.

Before creating the following formula and workflows, a Custom Label needs to be created. This will provide a workaround to insert and then find/replace new line characters for the addresses. It is based off this idea, expressed on this blog.

Create a custom label

Head to Setup and create a new 'Custom Label' named 'NewLine'.



as the default text.

Newline label.png

Formula to Combine Address 1 and 2

Head to the field settings of the Engaging Networks Import Record.

Create a new formula input field and it Mailing Street Combined.

Set the formula to be

CASE(Len(Trim(EN_Connector__address_2__c)), 0, EN_Connector__address_1__c, EN_Connector__address_1__c & SUBSTITUTE($Label.NewLine, "-", "") & EN_Connector__address_2__c)


Mailing street combined formula.png

The next step is to expose this new field to the Engaging Networks Mapping dropdown selections. To do this, on the Engaging Networks Import Record, find the field set called Record Query Filter and drag Mailing Street Combined to be part of the field set.

Create a Workflow to separate MailingStreet into Address 1 and Address 2

In order for MailingStreet value to be separated into two inputs. On the Contact object, we will leverage one field that is already installed to the Contact and create a new field called 'EN Address 1'.

Start by heading to the Contact object's settings. You will see a field already created named EN_Connector__Address_2__c. If MailingStreet has more than one line present, this field will hold the text after line 1.

Next, create a new field on the Contact object and name it EN Address 1. This field will hold the first line of the MailingStreet text.

Following this, create a new Workflow Rule on the Contact object and name it Separate MailingStreet.

Seperate mailingstreet workflow.png